my iphone screen is unresponsive.

Question

Level 1

8 points

my iphone screen is unresponsive.

my iphone 11 screen is unresponsive. volume up, volume down, hold the side button gets me to the "slide to power off" slider but my screen still won't respond. Notifications come in and the screen lights up but the screen does not respond at all.

iPhone 11

Posted on May 7, 2022 9:59 AM

Reply

Answer 1

Best reply

caedmon65

Level 4

2,488 points

May 7, 2022 11:35 AM in response to TJA80

Try the steps in this article.

If your iPhone won't turn on or is frozen - Apple Support

Reply

Answer 2

TJA80 Author

Level 1

8 points

May 7, 2022 2:36 PM in response to caedmon65

I was able to fix the issue by correctly following the instructions. I was not holding the side button long enough to get the Apple logo.

Reply

my iphone screen is unresponsive.

Similar questions