I have a 1 week old Mac mini, everything is working perfectly but I cannot get the Webcam to work through the USB 3.0 port. I have (2) Webcam USB 2.0 camera's and neither will work. They do not get recognized as a USB device and do not show up in any application. Does the Mac mini require a USB 3.0 camera or am I missing something.
BTW, my old Mac mini works fine with both cameras.
If you have run into this, please let me know how you solved it.
Thanks!
System Preferences > Security and Privacy > Camera
Odd, pretty sure my 2018 mini is using a plug-n-play USB 2.0 webcam.
Just the usual diagnostic questions...
Which webcams are you trying to use?
What version of MacOS did they last work with?
Did they require custom drivers/software? If yes do you still have the install disk?
Have you tried the other USB port?
Have you tried restarting the mini?
System Preferences > Security and Privacy > Camera, then check the boxes that apply.
Have you tried all 6 ports (2 regular Type A, 4 Type C using adapter)?
The hub isn’t necessary. That leaves 4 ports you haven’t tried it on (you’ll need a Type A to Type C adapter). Or you could junk this cam and get yourself a new cam from Logitech. Your choice.
Both webcams were purchased from Amazon. (1) I have had for 2 years, HD Pro from Stopmotion Explosion https://smile.amazon.com/gp/product/B00N1XLAZC/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 and a new one I just got (that is going back) I have no idea who makes it https://amazon.com/gp/product/B088K88GS9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
The HD Pro worked with Catalina 15.15.5 on my 2014 Mac Mini but not not his newer one.
Both of these do not require software
Tried both USB ports and also connected a USB hub and tried that
I have rebooted the system many times
Update as of June 8th
The webcam is now recognized and is listed as a USB device under system settings. The microphone (audio) portion of the webcam works in my apps but no video. The webcam is listed as a device in my apps (Zoom, WebEx, etc, but no video. I am using Catalina 10.15.5 on the Mac mini (2018). It works just fine on my Mac mini (2014) using the same OS, Catalina 10.15.5.
Any suggestions?
Thanks for your reply. I agree with you, I have other 2.0 devices that work fine, its baffling me why I cannot get this to work.
gary174 wrote:
....They do not get recognized as a USB device .....
.
Does this mean they do not show up on any USB bus in
System Information or just not visible in any app?
Yes, they do not show up any any USB buss
All apps checked. No video
Yes, tried both USB and also have a USB-C hub to USB, nothing seems to work
Yes, I have tried to buy a Logitech camera, with all the work at home folks, its hard to get one!
Doesn’t have to be Logitech https://www.amazon.com/Microsoft-H5D-00013-LifeCam-Cinema/dp/B009CPC6QA
Thx, you could be right, there are a lot of discussions about 32 but applications on the new Mac mini that use different locations.
I am going to try a new camera
USB 2.0 Webcam on New Mac Mini
