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10.15.5 Supplemental Update is frozen

My 2015 MacBook Pro has been stuck on this screen for about an hour. It’s late here so I’ll see what happens in the morning. But it has NEVER taken this long before. It seems frozen.

MacBook Pro 13″, macOS 10.15

Posted on Jun 1, 2020 10:04 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2020 11:12 PM

Give it another hour, and if it is still frozen then just switch it off and restart.

if you are downloading updates from Apple it is always best to use a cabled

connection to your router. If you can't place your mac as close to your

router as possible, and don't use any other devices that share the same internet

connection while it is downloading.

11 replies
Question marked as Top-ranking reply

Jun 1, 2020 11:12 PM in response to GreenMatrixTech257

Give it another hour, and if it is still frozen then just switch it off and restart.

if you are downloading updates from Apple it is always best to use a cabled

connection to your router. If you can't place your mac as close to your

router as possible, and don't use any other devices that share the same internet

connection while it is downloading.

Jun 2, 2020 4:17 AM in response to mparame

To date, I have only installed on Late 2012 iMac. Not yet on 2018 Retina MacBook Air .


iMac took about 45 minutes from start to finish with about 7 reboots during the installation. There were a few time I thought the install froze but gave it all the time it wanted and eventually installed successfully.


Good Luck

10.15.5 Supplemental Update is frozen

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