Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud storage plan

 Dear Ismail Atcha, On 06/06/2020 you are scheduled to be charged $1.29 for your 50 GB iCloud storage plan, but there is a problem with your payment information.

why am I sent this email?

my account is set with direct payment with my credit card


iPhone XS Max, iOS 13

Posted on Jun 1, 2020 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2020 4:36 PM

First of all, are you certain the email is legitimate and sent from Apple?


Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If after you read through those articles and realize that the email is legitimate, then verify that your payment method is good - Change, add, or remove Apple ID payment methods - Apple Support.

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 2, 2020 4:36 PM in response to SuleStephen

First of all, are you certain the email is legitimate and sent from Apple?


Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If after you read through those articles and realize that the email is legitimate, then verify that your payment method is good - Change, add, or remove Apple ID payment methods - Apple Support.

iCloud storage plan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.