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Level 1

4 points

I-Cloud payment

Yesterday got an email -

you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.

directions say click on I-Tunes which I can’t find in settings.

my wife got a similar email yet something went wrong and she lost all her precious photos - very upsetting. I don’t want to loose years of my photos - help please.

iPhone 7, iOS 14

Posted on Feb 26, 2021 9:32 AM

Best reply

Niel

Level 10

727,757 points

Posted on Feb 26, 2021 11:11 AM

Click here and follow the instructions. If possible, download the photos as well.

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I-Cloud payment

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