Refund

So I have the Duoilngo app but then I accidentally purchased the Duoilngo Plus that i don`t want, i tried to refund it it said `we`ve determined that your purchase does not meet the conditions for a refund. And if i try to contact support there isn`t one for my country. Can someone please help?

Posted on Jun 2, 2020 3:06 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 3:56 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support





1 reply
Question marked as Top-ranking reply

Jun 2, 2020 3:56 AM in response to katarina97

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support





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Refund

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