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Level 1

4 points

Cannot make calls, mic and speaker not working

I have reset, rebooted and restored my iPhone 7 and cannot make calls on phone or WhatsApp. I have checked the mic and speakers in a video and get no sound on playback. The speaker works on iTunes. When I try to make a WhatsApp call I get a message saying 'You cannot make a WhatsApp call if you're already on another call'

iPhone 7, iOS 13

Posted on Jun 2, 2020 8:23 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

417,708 points

Posted on Jun 2, 2020 8:26 AM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support
If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...
If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Cannot make calls, mic and speaker not working

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