Apple ID greyed out
My Apple ID on iPhone is greyed out. How do I restore it?
iPhone 7 Plus, iOS 13
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My Apple ID on iPhone is greyed out. How do I restore it?
iPhone 7 Plus, iOS 13
Hi tech5no,
Thanks for reaching out in Apple Support Communities. I understand that your Apple ID is greyed out on your iPhone and you'd like to know how to restore access to those settings. I know how important it is to be able to manage your account and related settings on your iPhone; I'd like to help. First, I'd suggest checking to see if you have restrictions enabled on the device that could prevent changes:
For more information about Screen Time restrictions, check out this resource: Use parental controls on your child's iPhone, iPad, and iPod touch
If you don't have restrictions enabled preventing account access, please provide the following details:
Which iOS version is installed on your device?
Have you recently restored from an iTunes or iCloud backup?
Do you see an option for Profiles or Profiles & Device Management in Settings > General? If so, is this a company or school owned device?
Best Regards.
Hi tech5no,
Thanks for reaching out in Apple Support Communities. I understand that your Apple ID is greyed out on your iPhone and you'd like to know how to restore access to those settings. I know how important it is to be able to manage your account and related settings on your iPhone; I'd like to help. First, I'd suggest checking to see if you have restrictions enabled on the device that could prevent changes:
For more information about Screen Time restrictions, check out this resource: Use parental controls on your child's iPhone, iPad, and iPod touch
If you don't have restrictions enabled preventing account access, please provide the following details:
Which iOS version is installed on your device?
Have you recently restored from an iTunes or iCloud backup?
Do you see an option for Profiles or Profiles & Device Management in Settings > General? If so, is this a company or school owned device?
Best Regards.
I can't guarantee a fix, but see:
Why is my Apple ID setting greyed out on iPad? https://discussions.apple.com/thread/8355468
Apple ID banner grayed out https://discussions.apple.com/thread/8611970
My Apple ID is Greyed Out in Settings, Fix https://macreports.com/my-apple-id-is-greyed-out-in-settings-fix/
If it is not a company or school owned device, do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.
If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Apple ID greyed out