You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Discoloring/dust at the back of my iphone

So i have bought a brand new iPhone XR white , after only 1 day i have noticed at the back between the glass and the aluminium a discolorisation and dirt inside. I have kept the iPhone in an official Apple clean case and when i took it off i noticed the problem.

I am also very careful with the Phone, my friend has the same one for 6 months without a case and she does not have this problem. I am a little bit sad because i paid lots money for it.

(Edit) I noticed that everyday the dirt and discolourisation getting worse

I still have warranty

So what is a solution?

iPhone XR, iOS 13

Posted on Jun 2, 2020 12:47 PM

Top-ranking reply

MrBill3

Level 10

103,972 points

Posted on Jun 2, 2020 2:58 PM

Hello,

Have it checked when the stores open back up:

Find Locations

Good luck.

View in context

Discoloring/dust at the back of my iphone

Similar questions