I can’t use my screen recording app on my iPhone 11 it’s grayed out and not lit up how do I fix it

I can’t use my screen recording app on my iPhone 11 it’s grayed out and not lit up how do I fix it please

iPhone 11, iOS 13

Posted on Jun 2, 2020 6:09 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 8:11 PM

And you did a proper restart?

Is it doing this with certain Apps? For example it will be disabled for music or videos in the Music app. Others Apps may also restrict usage.


You might have some restrictions turned on for it as well . Look in Settings> Screen Time, and then tap Content & Privacy Restrictions. Apps will be greyed out if restricted.


You should also have your software up to date.

4 replies
Question marked as Top-ranking reply

Jun 2, 2020 8:11 PM in response to ShannonFra

And you did a proper restart?

Is it doing this with certain Apps? For example it will be disabled for music or videos in the Music app. Others Apps may also restrict usage.


You might have some restrictions turned on for it as well . Look in Settings> Screen Time, and then tap Content & Privacy Restrictions. Apps will be greyed out if restricted.


You should also have your software up to date.

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I can’t use my screen recording app on my iPhone 11 it’s grayed out and not lit up how do I fix it

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