Nike run club on watch keeps turning off during a run

Hi,

my NRC app on my watch keeps turning off during a run. It’s a series 4 Apple Watch with SIM and GPS, so I don’t take my phone. Tracks my run for about 3km before stopping tracking and has no record of the run at all. Still seems to be running in the background.

I have deleted the app on my phone and watch and reloaded it. Both the watch and the app have the latest software update.

Any help to fix this would be appreciated.

Apple Watch Series 4, watchOS 6

Posted on Jun 3, 2020 2:09 PM

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3 replies

Jun 5, 2020 9:47 AM in response to Nae830

Hello Nae830,


Welcome to Apple Support Communities!


I understand from your question that your NRC app keeps pausing during your workout. I can certainly help you with this!


I would refer to this discussion post which has been answered/recommended by a Community Specialist. It may provide some insight and help you resolve the issue.

While using the Nike Run App, it keeps pausing the workout while I’m still running. Any suggestions to get it to stop?

" If the issue occurs only when using this specific app, try turning off "Auto-Pause Run" following the steps here:

App & Device Support | HOW DO I TURN ON AUTO-PAUSE FOR NIKE RUN CLUB?"


I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Nike run club on watch keeps turning off during a run

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