iPhone Automatically Putting Calls on Hold

For some reason (since the last update), my iPhone 11 is putting my calls on hold if I receive a notification of any sort (confirmed it happens with Outlook meeting notifications and Slack messages). I did the new 13.5.1 security update today and it did not fix the issue. Any ideas?

iPhone 11

Posted on Jun 3, 2020 4:30 PM

Reply
1 reply

Jun 5, 2020 1:14 PM in response to LEI72

Hi LEI72,


I understand that your calls are being placed on hold if you receive notifications during the call. As this is a very unique behavior, I'd suggest starting with a restart, as well as turning your notifications off and back on.

Restart your iPhone

Use notifications on your iPhone, iPad, and iPod touch


If those steps don't resolve this for you, you should reach out to Apple Support here: Get Support


Enjoy your day.

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iPhone Automatically Putting Calls on Hold

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