Mail I delete on one device does not delete on the other, as it used to. Settings are identical in iCloud and Mail. I use Apple Mail with a gmail account, and never log into gmail directly. Please, please help!
iPad Air 3 Wi-Fi
angelafromnapa wrote:
Mail I delete on one device does not delete on the other, as it used to. Settings are identical in iCloud and Mail. I use Apple Mail with a gmail account, and never log into gmail directly. Please, please help!
To be clear, this means both are configured as IMAP, not POP? GMail supports both.
Hello Angela,
I rely on my email daily, so can understand how confusing it can be if the email is not syncing and the same across all devices. If you've checked to make sure the Apple ID was the same on both device, and it was, the next step would be to go to Settings > Passwords & Accounts and make sure the accounts and account information matches here for each device.
If needed, here's information on how to Add an email account to your iPhone, iPad, or iPod touch
Best regards!
angelafromnapa wrote:
Of course! Again, it was working exactly as expected until the latest iOS update! I’m a Joint Venture member and have not been able to schedule a Genius Bar phone call in weeks.
Best of luck.
I already checked that too, and the accounts match. Tbh, I think this problem has only surfaced since the last iOS update, because it was never a problem before!
Of course! Again, it was working exactly as expected until the latest iOS update! I’m a Joint Venture member and have not been able to schedule a Genius Bar phone call in weeks.
If only! Been trying for at least a month, which is why I’ve resorted to this forum. Sooo disappointing.
Angela,
I can understand your frustration. Since you mentioned that you are a Joint Venture member you will want to reach out to Apple Support:
Best regards!
iPhone and iPad suddenly not syncing email
