mail server problem Apple ID

guys I need help. when I open my mail app in any of my devices, a message appears, that I have a problem with my account. it suggests me to check my Apple ID if the information etc is right, but its ok. then I get spammed by this popup, but I cannot understand it. please help!!!

iMac Pro

Posted on Jun 4, 2020 12:58 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2020 8:27 AM

Troubleshooting Apple Mail


What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.


Mail: Mail troubleshooting 


Mail: If you can’t receive messages.    


Mail: If you can’t send messages.   


Troubleshooting sending email messages    


Mail not sending or receiving messages after updating OS X.      


SMTP servers keep going offline


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.



3 replies
Question marked as Top-ranking reply

Jun 4, 2020 8:27 AM in response to Thodwrhs

Troubleshooting Apple Mail


What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.


Mail: Mail troubleshooting 


Mail: If you can’t receive messages.    


Mail: If you can’t send messages.   


Troubleshooting sending email messages    


Mail not sending or receiving messages after updating OS X.      


SMTP servers keep going offline


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.



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mail server problem Apple ID

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