You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

my 2017 mac air won’t get to log in screen. screen is grey with lines running from top to bottom

How can I start a 2017 Mac Air in Safe Mode? It is stuck in grey with lines from top to bottom.

Posted on Jun 4, 2020 4:52 AM

Top-ranking reply

Level 4

1,802 points

Posted on Jun 4, 2020 6:02 AM

To load your MacBook Air in Safe Mode, press and hold the Shift key while it boots.

View in context

Similar questions