Panic CPU CATERR detected (error)

Hello,


Since a few days I keep getting the error below:


panic(cpu 1 caller 0xfffffff015e777b4): x86 CPU CATERR detected


Debugger message: panic


Memory ID: 0x6


OS version: 17P4281


macOS version: 19E287


Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010


Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7


iBoot version: iBoot-5540.105.2


secure boot?: YES


x86 EFI Boot State: 0x16


x86 System State: 0x0


x86 Power State: 0x0


x86 Shutdown Cause: 0x5


x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x89473614


Paniclog version: 13


Kernel slide:     0x000000000de40000


Kernel text base: 0xfffffff014e44000


mach_absolute_time: 0x10e23686b56


Epoch Time:        sec       usec


  Boot    : 0x5ed62f25 0x0004f535


  Sleep   : 0x5ed8ddd1 0x000f0851


  Wake    : 0x5ed8e896 0x000c326c


  Calendar: 0x5ed8e8c1 0x000e559c




Panicked task 0xffffffe00059f600: 3622 pages, 223 threads: pid 0: kernel_task


Panicked thread: 0xffffffe000845a68, backtrace: 0xffffffe0002db4b0, tid: 354


  lr: 0xfffffff015708764  fp: 0xffffffe0002db4f0


  lr: 0xfffffff0157085c0  fp: 0xffffffe0002db560


  lr: 0xfffffff015822e7c  fp: 0xffffffe0002db610


  lr: 0xfffffff015cd162c  fp: 0xffffffe0002db620


  lr: 0xfffffff015707f28  fp: 0xffffffe0002db990


  lr: 0xfffffff015708280  fp: 0xffffffe0002db9e0


  lr: 0xfffffff01653e934  fp: 0xffffffe0002dba00


  lr: 0xfffffff015e777b4  fp: 0xffffffe0002dba30


  lr: 0xfffffff015e68be4  fp: 0xffffffe0002dbaa0


  lr: 0xfffffff015e6ab0c  fp: 0xffffffe0002dbb50


  lr: 0xfffffff015e6831c  fp: 0xffffffe0002dbbe0


  lr: 0xfffffff015e2f780  fp: 0xffffffe0002dbc10


  lr: 0xfffffff015c3eabc  fp: 0xffffffe0002dbc50


  lr: 0xfffffff015c3e340  fp: 0xffffffe0002dbc90


  lr: 0xfffffff015cdc514  fp: 0x0000000000000000



The Macbook first freezes and after that the fans wil blow on max speed for a very short time followed by a black screen. The Macbook shows a popup at reboot with the error as stated above.


The device is a MacBook Pro 16" 2019 2,6 GHz 6-Core Intel Core i7.


What can I do to solve this error? I already ran a diagnostic mode (by pushing the 'D' while booting).

MacBook Pro

Posted on Jun 4, 2020 5:45 AM

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84 replies

Jun 4, 2020 6:52 AM in response to Jur13

Hi,

It seems to me, it's a hardware, CPU issue. Following document could help your question.

https://blog.asset-intertech.com/test_data_out/2018/09/debug-of-intel-caterr.html

You'd better contact Apple support or take your MacBook Pro to Apple Authorized Service Provider to be examined it.

Or if your country's retail Apple Stores are open, make Genius Bar reservation to ask about the crash.


Jun 29, 2020 1:07 AM in response to Jur13

I have this issue too with my MacBook Pro 16' 2019 that I bought end of March 2020.


I tried everything including clean installation of the lastest MacOS, no installation of software, no attachment of any USB devices except the original power supply. Even though I just used safari and mail the device panics many times each day.


I called Apple support and they said it must be a hardware issue.

Oct 23, 2020 2:37 AM in response to Jur13

Hello, had the same problem for a few months now on Catalina OS on a MacBook Pro 2018 15".


I found a fix for it - I installed the BETA version of Big Sur (20A5395g), which is pretty stable and received no panic attack after leaving the laptop to sleep even overnight.


If you want to do it, keep in mind that this is a BETA OS and you are taking a risk by installing it.


If you haven't yet registered as a developer you need to enroll in the program - here.

  1. Go to developer.apple.com
  2. Click on Discover > macOS > Download and sign in with your developer account or Apple ID.
  3. Click on Install Profile to download the new macOS Developer Beta Access Utility to your Mac.
  4. Go to Downloads on your Mac and click on the new macOS Developer Beta Access Utility to open it.
  5. Double click on the macOSDeveloperBetaAccessUtility.pkg and the installer will run.
  6. Once new macOS beta is installed Software Update (in System Preferences) will check to see if there are any updates. Click Update and the latest version will download.
  7. You'll see a prompt to install the software, click on Continue.
  8. Agree to the Ts&Cs (more on them below).
  9. Click Install.


Jan 21, 2021 9:09 AM in response to Jur13

I've had the same issue in the last two days.

I have my MPB 16" 2019 which I use with an old 27" Thunderbolt display. What I usually do is this:

  • I lock the screen
  • I close the lid of the laptop
  • I unplug the monitor
  • I unplug the power
  • Sometimes I have my airpods box plugged in and I unplug it as well.


So far, I didn't pay close attention to the order but I usually I unplug the monitor first then the power.

Also, I never got one while I was working - I've had the laptop since August 2020.


I sent the report to Apple.


Aug 10, 2020 1:39 PM in response to Jur13

Have a similar issue. Happens to me when I plug/unplug my Thunderbolt dock.


Doesn't always happen, but seems to be a similar pattern.


  • Plug in to dock
  • Monitor works fine, peripherals don't
  • Unplug from dock
  • Plug back in
  • Fans spin up real quick, system restarts


Only things I have connected to the docker are a set of headphones, ethernet, and my monitor.

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Panic CPU CATERR detected (error)

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