Panic CPU CATERR detected (error)

Hello,


Since a few days I keep getting the error below:


panic(cpu 1 caller 0xfffffff015e777b4): x86 CPU CATERR detected


Debugger message: panic


Memory ID: 0x6


OS version: 17P4281


macOS version: 19E287


Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010


Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7


iBoot version: iBoot-5540.105.2


secure boot?: YES


x86 EFI Boot State: 0x16


x86 System State: 0x0


x86 Power State: 0x0


x86 Shutdown Cause: 0x5


x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x89473614


Paniclog version: 13


Kernel slide:     0x000000000de40000


Kernel text base: 0xfffffff014e44000


mach_absolute_time: 0x10e23686b56


Epoch Time:        sec       usec


  Boot    : 0x5ed62f25 0x0004f535


  Sleep   : 0x5ed8ddd1 0x000f0851


  Wake    : 0x5ed8e896 0x000c326c


  Calendar: 0x5ed8e8c1 0x000e559c




Panicked task 0xffffffe00059f600: 3622 pages, 223 threads: pid 0: kernel_task


Panicked thread: 0xffffffe000845a68, backtrace: 0xffffffe0002db4b0, tid: 354


  lr: 0xfffffff015708764  fp: 0xffffffe0002db4f0


  lr: 0xfffffff0157085c0  fp: 0xffffffe0002db560


  lr: 0xfffffff015822e7c  fp: 0xffffffe0002db610


  lr: 0xfffffff015cd162c  fp: 0xffffffe0002db620


  lr: 0xfffffff015707f28  fp: 0xffffffe0002db990


  lr: 0xfffffff015708280  fp: 0xffffffe0002db9e0


  lr: 0xfffffff01653e934  fp: 0xffffffe0002dba00


  lr: 0xfffffff015e777b4  fp: 0xffffffe0002dba30


  lr: 0xfffffff015e68be4  fp: 0xffffffe0002dbaa0


  lr: 0xfffffff015e6ab0c  fp: 0xffffffe0002dbb50


  lr: 0xfffffff015e6831c  fp: 0xffffffe0002dbbe0


  lr: 0xfffffff015e2f780  fp: 0xffffffe0002dbc10


  lr: 0xfffffff015c3eabc  fp: 0xffffffe0002dbc50


  lr: 0xfffffff015c3e340  fp: 0xffffffe0002dbc90


  lr: 0xfffffff015cdc514  fp: 0x0000000000000000



The Macbook first freezes and after that the fans wil blow on max speed for a very short time followed by a black screen. The Macbook shows a popup at reboot with the error as stated above.


The device is a MacBook Pro 16" 2019 2,6 GHz 6-Core Intel Core i7.


What can I do to solve this error? I already ran a diagnostic mode (by pushing the 'D' while booting).

MacBook Pro

Posted on Jun 4, 2020 5:45 AM

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84 replies

Oct 28, 2020 4:21 AM in response to Jur13

Later edit to my first comment a few days ago:


After installing the BETA Big Sur, the problem did not occur anymore when the MacBook would go in Sleep mode, but instead it happened when it restarted. Every-time I booted my macbook (after being shut down), I entered my password to log in and then the mac would just restart in a loop.


Fortunately, after a few tries I successfully managed to boot into the OS and saw these two errors pop up:



Did a quick search after "crowdstrike" in Finder and found some start-up items in Library/LaunchDaemons folder.



Apparently these were the culprits that were hindering the macbook to boot correctly. At least for me.

After removing these 2 files from the LaunchDaemons folder, I had no other panic attack - either in Sleep or when shutting the macbook down.


This is probably not the case for you, but thought I might share my experience with the problem.

Nov 30, 2020 11:48 AM in response to macboyinsf

I've been dealing with spontaneous restarts since shortly after setting up the refurbished 2019 MBP I purchased this spring. (At least ten since I started capturing the reports on October 22.) The kernel panic reports attribute the panic to a variety of different errors: x86 CPU CATERR, Thunderbolt3 power on failed, "Sleep transition timed out after 180seconds while entering dark wake on way to sleep".


After multiple trips to the Genius bar (neither found hardware issues, first said it might be errors in OS installation, the second said he thought it was my anti-virus software), multiple disk erasures and complete OS (and application) reinstalls omitting potentially problematic software, and rounds of testing avoidance of each external device, I have not been able to identify any specific trigger(s). Events do not coincide with any particular type of use. Some seem to occur when I return to my computer in the morning and am confronted with an apple logo on my screen, some occur when I unplug my external monitor or plug in an external drive, some coincided with an error message telling me I had disconnected my hard drive improperly when I hadn't actually disconnected it at all. Multiple happened while I was in Zoom or Blackboard Collaborate meetings. I have a recurrent green blizzard when my display wakes up on the login page. Sometimes the screen on my external monitor goes solid green, which I've read could be an HDMI handshake problem.


My next step will be to try doing preventative NVRAM and SMC resets on a weekly basis - if I can avoid having a spontaneous restart that long! - to see if that will keep it from happening.


Has anyone seen an improvement with Big Sur? I've kept up with Catalina updates, in hopes that one would fix my problem, but I'm leery of Apple's iOSification of its computers, and Big Sur is a big step in that direction. I probably shouldn't have been so outspoken about my distaste when I discovered that the update was available during my last phone call with a tech support supervisor - I haven't received any follow up on system files I provided since that conversation, and it's been several weeks now since I provided the files. :/



Dec 30, 2020 9:22 AM in response to Jur13

I may have a solution: at least it worked for me. I'm on Big Sur 11.1 on MacBook Pro (16-inch, 2019). Up until this point my computer was crashing every time I tried to wake it up with the Panic CPU CATERR error. I had already installed EtreCheck as suggested and noticed that it listed a group of "Kernel extensions present" under Minor Issues. I clicked on Review which gave me a list of items in /Library/Extensions (CAUTION: not everything that is in /Library/Extensions). I then removed all the Extensions it listed into a folder on my desktop. Now it is waking up with no problem and, so far, I haven't found that removing those particular externsions has caused any applications to stop working.

Dec 30, 2020 10:58 AM in response to peterpo1

I worked with Apple Care to get a replacement for my Macbook Pro that keep getting the CATERR panic. They will be analyzing the machine to determine the cause of the panic.


I have been using my new Macbook Pro and I have not experienced the panic in the last 24hrs. Only time will tell, if the problem has been resolved.


They captured my machine and are using it to debug the problem to find root cause.

Jun 29, 2021 9:03 AM in response to jgoodliffe

Kernel panic, even with CATERR, is not ONE problem, it is one of THOUSANDS of problems. Each has a unique cause and solution.


Do NOT assume you have the same issue as any others posting here.


This thread is already to long to provide personal advice for each user. Start a new discussion with details of your Mac and your MacOS, and a copy of your panic report for personalized attention from other Users.


OR-- use the "get support" link at the top each form page to contact Apple for assistance.


Do not wait for your complaint here to produce results -- there is NO tracking and NO escalation mechanism available from posting here.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Panic CPU CATERR detected (error)

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