Panic CPU CATERR detected (error)

Hello,


Since a few days I keep getting the error below:


panic(cpu 1 caller 0xfffffff015e777b4): x86 CPU CATERR detected


Debugger message: panic


Memory ID: 0x6


OS version: 17P4281


macOS version: 19E287


Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010


Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7


iBoot version: iBoot-5540.105.2


secure boot?: YES


x86 EFI Boot State: 0x16


x86 System State: 0x0


x86 Power State: 0x0


x86 Shutdown Cause: 0x5


x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x89473614


Paniclog version: 13


Kernel slide:     0x000000000de40000


Kernel text base: 0xfffffff014e44000


mach_absolute_time: 0x10e23686b56


Epoch Time:        sec       usec


  Boot    : 0x5ed62f25 0x0004f535


  Sleep   : 0x5ed8ddd1 0x000f0851


  Wake    : 0x5ed8e896 0x000c326c


  Calendar: 0x5ed8e8c1 0x000e559c




Panicked task 0xffffffe00059f600: 3622 pages, 223 threads: pid 0: kernel_task


Panicked thread: 0xffffffe000845a68, backtrace: 0xffffffe0002db4b0, tid: 354


  lr: 0xfffffff015708764  fp: 0xffffffe0002db4f0


  lr: 0xfffffff0157085c0  fp: 0xffffffe0002db560


  lr: 0xfffffff015822e7c  fp: 0xffffffe0002db610


  lr: 0xfffffff015cd162c  fp: 0xffffffe0002db620


  lr: 0xfffffff015707f28  fp: 0xffffffe0002db990


  lr: 0xfffffff015708280  fp: 0xffffffe0002db9e0


  lr: 0xfffffff01653e934  fp: 0xffffffe0002dba00


  lr: 0xfffffff015e777b4  fp: 0xffffffe0002dba30


  lr: 0xfffffff015e68be4  fp: 0xffffffe0002dbaa0


  lr: 0xfffffff015e6ab0c  fp: 0xffffffe0002dbb50


  lr: 0xfffffff015e6831c  fp: 0xffffffe0002dbbe0


  lr: 0xfffffff015e2f780  fp: 0xffffffe0002dbc10


  lr: 0xfffffff015c3eabc  fp: 0xffffffe0002dbc50


  lr: 0xfffffff015c3e340  fp: 0xffffffe0002dbc90


  lr: 0xfffffff015cdc514  fp: 0x0000000000000000



The Macbook first freezes and after that the fans wil blow on max speed for a very short time followed by a black screen. The Macbook shows a popup at reboot with the error as stated above.


The device is a MacBook Pro 16" 2019 2,6 GHz 6-Core Intel Core i7.


What can I do to solve this error? I already ran a diagnostic mode (by pushing the 'D' while booting).

MacBook Pro

Posted on Jun 4, 2020 5:45 AM

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84 replies

Sep 1, 2020 5:46 PM in response to Orion07

I'm joining this thread. Just upgraded to a refurbished 2019 16" - I was hoping these types of issues would be worked out by now... My system is crashing/rebooting constantly. I've noticed an issue with the graphics right before it crashes. If I have it hooked up to an external monitor it will go all green too. Apple support advised me to do a fresh install as diagnostics (pressing D after power on) showed no hardware issue...




Sep 21, 2020 11:43 AM in response to patchrick84

I have my mini in a horizontal position right beside my LG Display. You should have no worries about the orientation of your Mini. I don't think it's related to the random kernel panics. Mine is warm to the touch during the day when working and I rarely hear my fans turn on.


My Mini is a company purchase and included a RAM upgrade. I want to gather more troubleshooting data and talk to Apple Support first before I open her up.


Do you have an Apple Watch? Wondering if you use "Unlock with Apple Watch" feature. It's not working for me and it's something I'm also troubleshooting on this Mini. Another frustration with no solution. It doesn't unlock my Mac but works when I'm installing software or unlocking System Preferences. I've reinstalled OS in recovery mode and unlock Mac with Apple Watch works for a day and then just stops working again.

Sep 21, 2020 12:14 PM in response to macboyinsf

I do have an Apple Watch, and funny enough I've been having a separate (or possibly related) issue that may point to that. In addition to the random panics, I also have Bluetooth issues. Again, at seemingly random times, my Bluetooth devices will all disconnect at once (mouse, keyboard and headphones if I'm using them). About 30-45 seconds later, they come back. My Apple Watch almost never works for installing software or unlocking System Preferences, but works for unlocking the Mac almost every time unless it's been "too long" or a kernel panic has caused a restart overnight. I also find that it's a bit finicky regardless - sometimes it doesn't work when I'm standing next to it, but in the next breath will work when I'm on another level of the house and my daughter goes in and hits the keyboard. Wacky!


I just ordered another set of RAM sticks today to swap out and see if that helps my issues with the Panics. I'm actually hoping this is it, even though I ran a two-hour memory test from a bootable USB that came back fine, because I really don't want to start running in Safe Mode or disconnecting things - that have been connected since day one - to try to diagnose this issue. I'm using this computer for 8+ hours a day to work from home, so doing all of that is a inconvenience to say to the least. If the RAM doesn't do it, then I guess I'll go down their (Apple's) steps to eliminate software issues and then get back to them for a hardware replacement/repair.


I hope we both get this figured out sooner than later!!

Oct 5, 2020 11:38 PM in response to patchrick84

Hey all,


Im Teo and im new here. So I have a 2018 Mac Mini 3.2ghz i7, 64gb Ram and AMD Radeon Rx 5700XT GPU. Im having the same issue as you all and it is driving me insane. So all my issues started with my GPU and Monitor. I used this MAC before on its own only connected thru HDMI to an acer monitor for 2 months with no issues. As soon as I hooked up the GPU and LG 38" UHD monitor is when all these issues started to occur. Now, I have two mac mini's that run side by side. The other Mac Mini is a 2012 2.5Ghz core i5. The only time I have an issue is with the thunderbolt connection to the monitor. My GPU is enclosed in a Node Titan Thunderbolt 3 enclosure. It has been buggy since day one to say the least. Using HDMI in the 2012 I have never once had a single issue with the setup. When connecting using thunderbolt, displayport on the 2018 it will crash various times per day.


After reading tons of message boards about this I decided to change my thunderbolt cable and try out the oem that came with the monitor (I had been using an amazon $60 T3 cable up to then). The change stopped the crashes by about 50%. Now I was getting 1 or 2 crashes per day. This is under my normal use of about 12-15hrs which consists of gaming, music production, internet browsing. Pretty heavy usage if i'm being. honest. Also, the 2018 kept overheating. When checking temps the cpu were in the 170-205f range. I was shocked. I have since purchased a cooler stand from amazon and removed the bottom cover and I tried using the MAC Fan control app which seemed to cause some issues of its own when running.


I have tried running my monitor with HDMI bypassing the eGPU and all seemed ok for a days time and then sure enough it crashed but different than usual. This time it was hard to restart, got stuck in a loop of what seemed like safe booting that only stopped when plugging it back into the eGPU and a hard reset (I know, makes no sense).


Im perplexed and Apple has been no help. I plan on trying a new eGPU once the new AMD cards are out but only after an erase and fresh install of Mac Os. Ive paid a lot of money for this system and it is totally absurd that Apple pretends like this has nothing to do with them. Im convinced the problems are in the OS and drivers. (Just a guess of course).


Hopefully some kind of magic or miracle happens soon. Feeling completely defeated.

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Panic CPU CATERR detected (error)

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