Issue texting 1 contact only

Has anyone else experienced issue sending a specific contact text message(s)? I can receive text messages from the contact, but when I send this contact a text, it does not go through. Thank you in advance

iPhone XS Max, iOS 13

Posted on Jun 4, 2020 10:26 AM

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5 replies

Jun 4, 2020 11:00 AM in response to Tesserax

Hello, THANKS for your reply. This is my first time using this system. The contact has an iPhone, he does not have iMessage turned on, don't know why. Just know that for years, we have always text as SMS. I had a mishap about 2 weeks ago with my phone, where I put in my leg pocket without locking it and somehow deleted some text conversations with about 3-5 different contacts, this contact being one of those. And ever since then, I have experienced these issues.

Jun 5, 2020 11:49 AM in response to Tesserax

Thank you very much for your response, once again.

So changing the settings to "Send as SMS", does this mean turning off iMessage option? Because I don't really want to do that part. I know that if I turn off iMessage, I will have no issues communicating with this contact, because I have turned off that feature. But unfortunately, that makes my other iPhone contact sending in SMS format only. I am not fond of this feature because it reduces the quality of the pictures and videos sent between us. For years I have had "the same" settings with no issues. THANK YOU!! Super frustrated. I was on an hour and a half long chat with a representative and I am still experiencing the issue. Although, I figured out how to do it but don't want to have to do that extra feature, when I didn't have to do this before. GRACIAS Tesserax.

Jun 5, 2020 1:48 PM in response to me_norma

me_norma wrote:
So changing the settings to "Send as SMS", does this mean turning off iMessage option?...

No. It just enables using SMS messaging (green bubbles) with non-Apple devices. Your phone will continue to use iMessages with other Apple devices, regardless of enabling SMS or not. Your phone can use iMessage over either a Wi-Fi or cellular connection.


...Because I don't really want to do that part. I know that if I turn off iMessage, I will have no issues communicating with this contact, because I have turned off that feature...

With iMessage disabled, your phone can only use SMS for texting. That would be to both Apple & non-Apple devices. Make sure that you have this particular contact (specifically their cellular voice number) in your Contacts app. SMS does not rely on cellular data, but cellular voice services ... just like a phone call. Also double-check that this contact is not blocking SMS texts from you.


...But unfortunately, that makes my other iPhone contact sending in SMS format only. I am not fond of this feature because it reduces the quality of the pictures and videos sent between us...

Ah, that's because with SMS, you also need to enable MMS, when texting pictures or videos. They would also have to have MMS enabled on their phone or via their cellular provider.


Ref: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


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Issue texting 1 contact only

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