“The operating system is not presently configured to run this application” when loading iCloud w/ Windows 10
At wit’s end trying to solve this problem. Removal / Reinstalls of all components listed below has already been attempted. ANY ideas would be greatly appreciated…thanks in advance.
PROBLEM DESCRIPTION: The following dialog box is shown when attempting to run iCloud (downloaded from the Microsoft Store): “The operating system is not presently configured to run this application”. Additionally, when trying to load the iCloud Outlook Add-In, the following status is given: “Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-In”
HARDWARE INFO: Dell Inspiron 3470 x64-based PC / Intel Core i5-9400 CPU@2.9GHz
OS INFO: Windows 10 Pro (Version 10.0.18363 Build 18363)
MS OFFICE 2013 (OUTLOOK) INFO: Version 15.0.5241.1000
FROM SYSTEM INFORMATION / WINDOWS ERROR REPORTING (which may or may not be helpful):
Application Error…Faulting Application Name: iCloudOutlookConfig.exe Version 6.2.2.0
Windows Error Reporting…Fault Bucket 1747237938414996943 /
Event Name: MoAppCrash / Response: Not Available AppleInc._iCloud 11.2.18.0
As an aside, the Office Outlook 2013 / iCloud combinations listed above are working perfectly on another Dell computer (XPS8300) running Windows 10 Home
Once again, thanks for your help.
