Hello!
I am having a very weird problem with my iPhone 11. The problem is that the option for Add Cellular Plan is not available at all on my iPhone. And what makes my problem more weird is that I am having an IMEI for BACK SIM. I should have an IMEI for DIGITAL SIM. As my iPhone should run one physical sim and one esim.
I would appreciate it so much if you could me resolve this problem.
Please have a look at the photos attached.
Thanks.
iPhone 11
Thank you so much for your reply.
I have checked my SIM tray and I am sure it is JUST for one physical sim. As I mentioned earlier:
The model number is:
A2221
NWM72AH/A
What is the model number at Settings - General - About - Model = ???
The model number is:
A2221
NWM72AH/A
That's my problem that I am trying to resolve.
I really want to know why Add Cellular Plan is not there on my iPhone. And what's the reason for that? Is it a software problem or hardware one?
Any help, please?
Any help, please?
No one had this problem before?
Where are Apple experts?
I already know that. What I meant is people who have a good experience with Apple products. By the way Calling Apple Support is a waste of time.
Thanks.
Can anyone tell me if I update my device to IOS 14 will this resolve my problem?
By the way I updated my iPhone to ios 14, but still no luck.
Don't let them waste your time and get a replacement as soon as possible.
They will fix nothing and new ios updates won't help.
UP!
Same problem iPhone 11 pro From turkey :(
Get a replacement. That's what I did.
Now everything is Ok.
Cellular Plan
