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My computer keeps restarting at least once a day. I thought I eliminated the problem-causing software, but it keeps happening. Can someone help me interpret the crash report?
iMac Line (2012 and Later)
Hey there, penguininatux.
Welcome to the Apple Support Communities! I'd be glad to look into why you might be having those issues with your Mac unexpectedly shutting down.
Let's start out by looking through If your Mac restarted because of a problem, as it has some steps to take for this that deal with both the potential of software or hardware issues, since both can be part of the issue. after running through all of those steps, let us know what you find out, and we'll go from there.
Have a great day.
Does the problem report not say anything of use?
Almost always, never.
Appears to be a hardware fault, but there is no way to tell from the panic log what hardware. Some of the log sometimes will hint at where it might be, but in this case it doesn't.
Take it to an Apple Store or Authorized repair center to have it evaluated.
There are two primary causes of kernel panics, hardware faults and third-party kernel extensions (you don't have any).
There could be a problem with an Apple kext, but that's not common.
It could be something that is fixed by an NVRAM reset, but that is also rare.
Apple Diagnostics might find something, but I wouldn't be optimistic. It is only designed to find major hardware component failures like RAM, hard drives, etc.
It won't find logic board faults or similar.
You might need to erase the drive completely and reinstall. Check for panics before migrating anything over. When you create the first user, don't use any name you currently have so that you can migrate over your user account from a backup.
If it seems to work without panic, then use Migration Assistant to restore your data.
Thanks! Are there any hardware diagnostics I can run from home? I had a couple of third-party kernel extensions that were popping up in the problem report, but I uninstalled that software (Soundflower and Global Assist). Thought for sure that would take care of it, but it keeps happening every few days or so.
I am experiencing the same issue. Did you recently connect a external monitor? It started happening to me since I purchased a Samsung 34'' 3k Monitor so I thought that might be the cause. Also, I noticed my macbook has become noisier
Does the problem report not say anything of use?
Okay. Thanks for the advice!
Kernel panic crash; help me read this problem report?
