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macbook pro listed on apple ID website as my device but cannot sign in.

Please help, I have signed into the apple ID web site. I can see my macbook pro listed as one of my devices. However on the Macbook pro I am unable to sign into icloud or the app store. I get this message. Verification failed. This action could not be completed. Try again. Please help!

MacBook Pro 13″, macOS 10.12

Posted on Jun 5, 2020 2:01 AM

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Question marked as Top-ranking reply

Posted on Jun 5, 2020 2:46 AM

There are so many similar problems related to connecting to an Apple server that I have ceased trying to sort them out. I suggest you do this search (verification failed apple server) or use my search link verification failed apple server. You will find quite a few reads that may be related to your problem. You also may want to use the support options below in dealing with your specific problem.


Use this link to check out the current Apple system status System Status https://www.apple.com/support/systemstatus/. If the service you want to use is available currently, then try what you were trying to do again.


Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Similar questions

2 replies
Question marked as Top-ranking reply

Jun 5, 2020 2:46 AM in response to fionnualaShenpen

There are so many similar problems related to connecting to an Apple server that I have ceased trying to sort them out. I suggest you do this search (verification failed apple server) or use my search link verification failed apple server. You will find quite a few reads that may be related to your problem. You also may want to use the support options below in dealing with your specific problem.


Use this link to check out the current Apple system status System Status https://www.apple.com/support/systemstatus/. If the service you want to use is available currently, then try what you were trying to do again.


Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Jun 5, 2020 8:46 AM in response to fionnualaShenpen

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

macbook pro listed on apple ID website as my device but cannot sign in.

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