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User profile for user: gkhnr10
gkhnr10 Author
User level: Level 1
15 points

Invalid Card Error

Hi,


I have been using Iphone 8 for 2 years and had my debit card in wallet for apple pay and worked perfectly.


Now I got an Iphone 11 Pro, trying to add the same card again but I am constantly getting invalid card error. I talked to Apple support and my bank several times. Card details are correct, card is not added on a different Iphone, my region, address, all other possible details are right. Yet I keep getting the same error. Apple support made me believe it was an error caused by my bank so I cancelled my card and issued a new card. A brand new debit card with a different card number, security code and expiry date yet I get the same error ´´invalid card´´.


I have different cards already in use in apple pay, including one card from the same bank so bank is ok. I am convinced that it is not an issue caused by bank.


Appreciate your support, and please, please don´t send me generic links where same check out this check out that recommendations are listed.


thanks in advance,

Gokhan

iPhone 11 Pro, iOS 13

Posted on Jun 5, 2020 8:00 AM

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Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,921 points

Posted on Jun 7, 2020 4:09 PM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support



go here too - Apple Pay Customers

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3 replies
Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,921 points

Jun 7, 2020 4:09 PM in response to gkhnr10

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support



go here too - Apple Pay Customers

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Invalid Card Error

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