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User profile for user: theananthusnair
theananthusnair Author
User level: Level 1
6 points

Power off Slide Screen is randomly popping up [iphone SE] !!

I bought my iphone SE back in 2018

From last March 2020, I’m getting this random “slide to power off screen” randomly popping up and a screenshot is taken when I touch the home buttom.

It is so annoying that, it’s popping up during calls, video calls, watching videos, recording something

everytime !

I thought it to be a bug, but it never got fixed in any updates,

Also checked my power button it’s debris free and the case is not pressing it too.


PLEASE GIVE A SOLUTION FOR THIS !!

Posted on Jun 5, 2020 9:50 AM

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User profile for user: rose_10
rose_10
User level: Community Specialist

Posted on Jun 8, 2020 8:42 AM

Hello there theananthusnair,


Thanks for contacting Apple Support Communities. I understand that suddenly you are being prompted to slide to power off your iPhone. This message keeps popping up even though you've canceled it.


I suggest following these steps to possibly resolve the issue:


  1. Restart your device.
  2. Verify that your Sleep/Wake button responds when pressed.
  3. Verify the iOS is currently up to date. You can check this by tapping Settings>General>Software Update
  4. If the issue continues check out this article for further steps If a button or switch isn't working on your iPhone or iPad


You can also contact Apple Support following the link at the bottom of that article provided.


Cheers!

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User profile for user: rose_10
rose_10
User level: Community Specialist

Jun 8, 2020 8:42 AM in response to theananthusnair

Hello there theananthusnair,


Thanks for contacting Apple Support Communities. I understand that suddenly you are being prompted to slide to power off your iPhone. This message keeps popping up even though you've canceled it.


I suggest following these steps to possibly resolve the issue:


  1. Restart your device.
  2. Verify that your Sleep/Wake button responds when pressed.
  3. Verify the iOS is currently up to date. You can check this by tapping Settings>General>Software Update
  4. If the issue continues check out this article for further steps If a button or switch isn't working on your iPhone or iPad


You can also contact Apple Support following the link at the bottom of that article provided.


Cheers!

Reply

Power off Slide Screen is randomly popping up [iphone SE] !!

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