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volume problems

Hi, I'm having a problem with volume. it is very low and i can`t pull it up. or I don't know how. Of course I tried from the system preferences, but no chance. with headphones it is ok. problems are the little boxes next to the keyboard

MacBook Pro 15″, macOS 10.14

Posted on Jun 5, 2020 12:53 PM

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Question marked as Best reply

Posted on Jun 6, 2020 9:35 AM

Try the following in order as needed:


1 - boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 

2 - Reset NVRAM or PRAM on your Mac - Apple Support


2 replies
Question marked as Best reply

Jun 6, 2020 9:35 AM in response to 2020ger

Try the following in order as needed:


1 - boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 

2 - Reset NVRAM or PRAM on your Mac - Apple Support


volume problems

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