iOS 13.5.1 battery drain

The battery drain from background activity in iOS 13.5.1 is horrible. Happens on several apps, currently Bloom berg and Teamsnap. Same problem on my iPad and my wife's iPhone Xs. Come on Apple, this needs to be fix now!

iPhone XS

Posted on Jun 5, 2020 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2020 8:04 AM

in that case it is apps that have not been modified to run on the new OS and have runaway background usage, Viber fir example.

or a busted phone.

Nothing in 13.5.1 itself is causing this.

So to test this ( yes effort required)

  • backup
  • restore to factory settings as though you were selling it - see https://support.apple.com/en-us/HT201351
  • Set it up with your apple account
  • Check battery usage in that vanilla environment.
  • Restore from backup.


636 replies

Jun 9, 2020 5:56 AM in response to sverzijl

"...There is no difference, but people who do not have the issue see this difference (OTA vs user-unfriendly) as the solution. It is not..."


Many times it is. There is no such thing as a bad OS but rarely you can have a bad update and they are more likely with an OTA patch.

Much more likely is app devs haven't updated the apps.

Wr don't often mention antivirus in iphone forum but I hope nobody installed any.

Hey doesn't bother me, if you don't want to clear it down then live with it.

Jun 9, 2020 5:09 PM in response to TexThomas

I'm not even sure it has to do with background activity and might be the OS doing something under the hood that's keeping the darn things active and draining.


I have an older iPhone 6s that I've turned into a makeshift iPod. Literally nothing is on there except stock apps that I can't delete, I've turned off ALL background services, and, I keep it in airplane mode as I use wired headphones. Location services off, background app refresh off, live wallpapers off -- it's literally just a dumb media player that could connect to WiFi and surf in a pinch and take photos. Even with my battery health being 86%, I was usually able to get several days of standby and light media playback usage out of it before getting down to 15% or less. After 13.5.1, it drains by half its battery in standby overnight!


They can't blame app re-indexing in my case. I'm going to invest in a new battery just because I feel like it and like having the device as a stand alone media player. I'm taking it into the Apple Store tomorrow for battery replacement service but I don't expect miracles; the battery drain issue is clearly a core iOS flaw that needs to be fixed.

Jun 11, 2020 7:06 AM in response to TexThomas

Same exact thing. Using an iphone xs and iPad Air 2. Never any issues with battery/charging etc. They would last all day or more before. Upgraded to 13.5 and 13.5.1 and battery won't stay chjarged. Spent 6 hours doing a reset. And then restore. Made no difference. Battery activity was showing 45% being used by Siri, which had been disabled. I went through EVERY app under Siri and toggled it off. Again. (This took a ridiculous long time and was probably unnecessary but, at this point, who knows?) Also was showing Mail using background at 22%. After reset I charged it to 100%. Shut off all apps. Set it down. Screen off etc. Went to sleep. Woke up 5 hours later. Battery at 25%. Called Apple. Told them and sent them screenshots. They said an engineer will get back to me.

Jun 11, 2020 7:20 AM in response to johnmorello

Did you monitor usage after the reset and before restoring?

That would have been key to the exercise.


After the restore did you try the effect of changing push mail to fetch and vice versa?


Reset using Settings takes 10 minutes using Erase All content and Settings

Set up agsin maybe 15 more

Restore from Mac maybe 30

What took six hours?

Jun 11, 2020 7:48 AM in response to LD150

I did a full reset of my device without restoring from backup and the problem persists. Battery drains 40% overnight on an iPad Air 3. Prior to 13.5 my iPad could be on standby close to a week. Now 24 hours and the battery is drained. This is not about some setting or app that- this is about a bug introduced in 13.5 that is causing major battery drain issues when a device is on standby.


Please stop hijacking the forum thread by telling us to turn this setting off or uninstall that app.

Jun 12, 2020 8:26 AM in response to TexThomas

I posted a few days ago that I was experiencing rapid drain when on standby on a clean iOS install of 13.5.1 on my iPad. I’m now on day 5, still with a clean install and things seem to be getter better. Day 1 I lost around 40% on standby overnight. Day 5 I lost around 15%. I’m wondering whether 13.5 introduced a battery update which required a few days to calibrate?


edit: I just remembered that I turned off all location services yesterday, which may have resulted in the difference observed. I will turn location services back on and provide update.

Jun 18, 2020 1:46 AM in response to sneha148

Just noticed when you turn on Ipad Pro the next morning and find a 30-40% battery drain the Apple logo comes up instantly instead of about 3-4 seconds delay as it always had before IOS 13.5.1 update. Time Apple fixed this. The Ipad has not properly shut down and there is no way you can see this until you switch it back on. It only happens to certain devices at random as my wife has the same Ipad and hers is fine. This is a 100% software problem I am convinced.

Jun 26, 2020 6:28 AM in response to Wahbaa

In all fairness, my X will sit on standby for days. As soon as ANY app is used, it causes a catastrophic battery drain issue until the phone is put back on standby. This has never been the case prior to this last iOS update, and as far as I'm aware my device is still functioning correctly from a hardware perspective, hasn't been dropped or damaged or submerged in or exposed to moisture. I'm therefore assuming that by sheer coincidence myself along with many contributors to this thread have all experienced hardware failures after updating the software. That's an amazing set of coincidences don't you think? The majority of users on this thread with known good hardware all experience issues after the software update and yet it's stated that they are suffering hardware related problems. I know that Apple do not look at this forum and allegedly distance themselves from it; it's an echo chamber where disgruntled customers who spend thousands of dollars or pounds on tech from Apple migrate as they have no choice as Apple do not seem to listen. It's all well and good telling people they have bad hardware but how good does that look on Apple? It seems they employ the 'fingers-in-ears' approach. The sad thing is that, and this has been said countless times by customers of Apple, that QA went out of the window when Mr Jobs died. I'm inclined to agree. It seems I'm a unwitting beta tester for software which brings good hardware to its knees.


EDIT


As an indication of the issue, I have taken ~5 minutes to compose this message in Safari on my iPhone X. It was at 100% charge when I started. The screen is on dimmest settings, mobile data is off and there's no background app refresh. The battery status is now reading 92%.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13.5.1 battery drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.