apps take too long to load on catalina 10.15.5

I have a 21.5" 2019 iMac running Catalina 10.15.5. It seems like everything (Safari, System Preferences, Calendar, Microsoft Office Suite for Mac 2019, etc.) takes too long to load once I click on them to start. The beachball seems to be there way too long. I get 600 Mbps connecting via Ethernet to my Comcast gateway.


What do you recommend I do?

iMac 21.5″, macOS 10.15

Posted on Jun 6, 2020 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2020 11:45 PM

Technically there is nothing wrong with the machine, what is wrong though is you got the wrong machine for the type of apps you have installed on it. You bought a base model 21.5" iMac which is only intended for surfing the Internet and e-mail, not running apps like you have installed on it. To be honest, I don't think it should be sold at all. It has 2 bottlenecks, the first is it only has 8GB of unupgradeable RAM which is considered the bare minimum to run Mac OS. The second and most major issue is it has a 5400 RPM HD which is glacially slow. It's like buying a Corvette and putting 500cc 4 cylinder engine it with 100 hp. Its simply not going to run like a Corvette with a 550HP V8!


The only thing you can do with your current computer to improve performance is to buy an external SSD clone the internal HD to the SSD and then use the SSD as your boot drive and primary drive and use the internal 5400 RPM HD for additional storage. Its either that or live with what you have or sell it and buy a properly configured iMac for the type of work you want to do. If you are interested in that route and want to stay with a 21.5" iMac, get one with a minimum of 16GB of RAM (more is better) and the largest capacity SSD you can afford.

Similar questions

16 replies
Question marked as Top-ranking reply

Jun 6, 2020 11:45 PM in response to BillD2751

Technically there is nothing wrong with the machine, what is wrong though is you got the wrong machine for the type of apps you have installed on it. You bought a base model 21.5" iMac which is only intended for surfing the Internet and e-mail, not running apps like you have installed on it. To be honest, I don't think it should be sold at all. It has 2 bottlenecks, the first is it only has 8GB of unupgradeable RAM which is considered the bare minimum to run Mac OS. The second and most major issue is it has a 5400 RPM HD which is glacially slow. It's like buying a Corvette and putting 500cc 4 cylinder engine it with 100 hp. Its simply not going to run like a Corvette with a 550HP V8!


The only thing you can do with your current computer to improve performance is to buy an external SSD clone the internal HD to the SSD and then use the SSD as your boot drive and primary drive and use the internal 5400 RPM HD for additional storage. Its either that or live with what you have or sell it and buy a properly configured iMac for the type of work you want to do. If you are interested in that route and want to stay with a 21.5" iMac, get one with a minimum of 16GB of RAM (more is better) and the largest capacity SSD you can afford.

Jun 7, 2020 10:36 AM in response to BillD2751

I second rkaufmann87's recommendations. You also have some unnecessary software installed: WebRoot. There is no reason to ever run any "cleaning", "optimizing", "speed-up" or anti-virus apps on your Mac.  This user tip describes what you need to know and do to protect your Mac: Effective defenses against malware and other threats - Apple Community.  Uninstall it according to the developer's instructions.


Dropbox and OneDrive can be performance inhibitors. Remove them from launching at startup, i.e. the User Login Items preference pane, and run only when needed then quit them.  


To add to rkaufmann87's recommendation: if you get a Thunderbolt external SSD that would be very, very fast. However, it's much more expensive than a USB 3 SSD which is no slouch.

Jun 7, 2020 1:58 PM in response to BillD2751

You can download and use Find Any File to search for any files with the application's name in the file name.  For example for WebRoot software you'd do the following search: 


1 - Name contains webroot


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.


If you find you can't drag the files to the Trash bin because the app is open boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and run Find Any File from there.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 



Jul 18, 2020 5:30 AM in response to rkaufmann87

A quick note to thank you for your recommendation. I bought the OWC Mercury Elite Pro Mini 1TB SSD. I cloned it using the free SuperDuper! I set it as my start up drive and it works great! It really is fast, especially compared to the 5400 RPM internal drive. I think your description of the internal drive as "glacially slow" is accurate.


One last question. I use Time Machine to back up to a Seagate drive. How can I tell if Time Machine is now using the external OWC drive as a source for the back up and not the internal drive?


Thanks again.


Bill

Jun 7, 2020 1:41 PM in response to Old Toad

Thanks for your response. The linked article was really helpful. I thought I had uninstalled WebRoot previously but when I searched on Webroot in my EtreCheck report I found the following:


Launchd: /Library/LaunchAgents/com.webroot.WRMacApp.plist

Executable: /Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere

Launchd: /Library/LaunchDaemons/com.webroot.webfilter.mac.plist

Executable: /usr/local/bin/WFDaemon 'Webroot Mac Web Filter Daemon'

[Not Loaded] com.webroot.WRMacApp.plist (? a3f791c9 - installed 2013-03-28)

[Other] com.webroot.webfilter.mac.plist (? b08d223d - installed 2019-03-28)

/Library/LaunchAgents/com.webroot.WRMacApp.plist

/Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere

/Library/LaunchDaemons/com.webroot.webfilter.mac.plist


How do I go about deleting the lines above? Webroot is not shown as an Application and there are no icons for it.


I have removed Dropbox and OneDrive from launching at startup.


Thanks again. I look forward to your response.

Jul 18, 2020 10:04 AM in response to Allan Jones

Thanks for the quick response. I have my Seagate drive selected as the drive for my back ups similar to your screen shot above. But, how do I know which hard drive is the source for the back ups? Should I assume that since my OWC SSD external hard drive is the one I use as the start up drive that Time Machine is pulling from that rather than the original internal HD in my iMac?


Also, do you recommend encrypting the back ups?


Thanks again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apps take too long to load on catalina 10.15.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.