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Hi,
I just bought a movie on itunes, that has the 4K Icon. but I can only seem to download the 1080p HD version.
How do I choose to either stream or download the 4K version? I also have windows 10 with Itunes.
iPad Pro, iPadOS 13
Hello antonyRW,
Welcome to Apple Support Communities!
I understand that you've purchased a movie that had the 4K icon but it has downloaded the 1080p version. I am happy to help!
Take a look at this article and see if this helps: Find and watch movies with 4K, HDR, Dolby Vision, or Dolby Atmos
If you find that the device you're watching the movie on is 4K compatible I would reach out to Apple Support directly and see if they can help you with downloading the 4K version.
Let me know if you have any questions.
Have a great day!
Playing movie bought in Itunes in 4K on my IPad Pro.
