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My iPhone won't turn on

Hello, I had already followed all the steps to try to re start my iPhone but the screen still black. what can I do? thank you in advance

iPhone X, iOS 13

Posted on Jun 7, 2020 1:41 PM

Top-ranking reply

lobsterghost1

Level 10

150,144 points

Posted on Jun 7, 2020 2:14 PM

Since we have no clue what "all the steps are" you have tried, this link specifically addresses this. Most often, when doing a Forced Restart, people don't hold the power button long enough, so if you've tried what is in this link, hold the power button longer, like at least for 10 seconds.

Click here --> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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My iPhone won't turn on

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