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4 black boxes on top right of screen


Anyone know what the above black boxes are? Never seen them before and when I tilt my phone, they disappear and move. Any help with getting rid of them would be appreciated.

iPhone XR, iOS 12

Posted on Jun 7, 2020 8:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2020 4:53 PM

Hello D_J_93,


Thanks for contacting Apple Support Communities. I see that you have a set of 4 black boxes at the top of your display. You mentioned that they disappear when you tilt your iPhone. Do these boxes only show up on the home screen or even when you are using an app? I'm wondering if this might be an accessibility setting that may be enabled. Check the Accessibility settings to see if anything is on by mistake. You can do so by tapping Settings>Accessibility.


I also suggest making sure your iPhone is up to date and running the latest iOS, 13.5.1. Update your iPhone, iPad, or iPod touch.

Also remember, before running any updates it's a good idea to have a current backup of your device. How to back up your iPhone, iPad, and iPod touch.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 9, 2020 4:53 PM in response to D_J_93

Hello D_J_93,


Thanks for contacting Apple Support Communities. I see that you have a set of 4 black boxes at the top of your display. You mentioned that they disappear when you tilt your iPhone. Do these boxes only show up on the home screen or even when you are using an app? I'm wondering if this might be an accessibility setting that may be enabled. Check the Accessibility settings to see if anything is on by mistake. You can do so by tapping Settings>Accessibility.


I also suggest making sure your iPhone is up to date and running the latest iOS, 13.5.1. Update your iPhone, iPad, or iPod touch.

Also remember, before running any updates it's a good idea to have a current backup of your device. How to back up your iPhone, iPad, and iPod touch.


Cheers!

4 black boxes on top right of screen

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