You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account disabled in App Store and iTunes

When I try to download or update an app, it says ‘your account has been disabled in the App Store and iTunes’. This is not a password issue as I am able to login. How do I fix this? Please help. I have already tried putting in my bank card details again.

Posted on Jun 8, 2020 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2020 3:24 AM

Your account has been disabled in the App Store and iTunes -

https://support.apple.com/en-us/HT208856


ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jun 8, 2020 3:24 AM in response to KatyaK97

Your account has been disabled in the App Store and iTunes -

https://support.apple.com/en-us/HT208856


ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

Account disabled in App Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.