You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Inflated Battery on MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

I bought a MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) almost 2 years ago (summer 2018).

It's the 1st i5 4 Cores of its kind! Fast & Furious Apple machine gun.

for a senior Apple user like me, after almost 40 years of Apple machine guns super user and even a senior digital industry actor, it's quit fine.

never the less, since a few weeks, I noticed that I couldn't close the cover anymore.

as I checked out sides, I noticed that the unibody was opened at both the sides, middle-left and middle-right, like you can see on enclosed photos.

do you guys have ever seen a thing like this?

what should I do?

I have no Apple Care or even no mean to cover charges.

I am going to check out again if Apple created a guarantee extension program like he does for such problems.

If not, what is your advice?

thanks by advance for your time guys.

keep healthy.

best,

Jean-David







[Image Edited by Moderator]

MacBook Pro 13”, macOS 10.14

Posted on Jun 8, 2020 8:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2020 9:18 AM

jeandavid wrote:

I bought a MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) ...

I noticed that I couldn't close the cover anymore.
as I checked out sides, I noticed that the unibody was opened at both the sides, middle-left and middle-right, like you can see on enclosed photos.
do you guys have ever seen a thing like this?
what should I do?
I have no Apple Care or even no mean to cover charges.
I am going to check out again if Apple created a guarantee extension program like he does for such problems.




Take it in/send it in


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service



Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Similar questions

1 reply
Question marked as Top-ranking reply

Jun 8, 2020 9:18 AM in response to jeandavid

jeandavid wrote:

I bought a MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) ...

I noticed that I couldn't close the cover anymore.
as I checked out sides, I noticed that the unibody was opened at both the sides, middle-left and middle-right, like you can see on enclosed photos.
do you guys have ever seen a thing like this?
what should I do?
I have no Apple Care or even no mean to cover charges.
I am going to check out again if Apple created a guarantee extension program like he does for such problems.




Take it in/send it in


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service



Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Inflated Battery on MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.