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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Book I just purchased onApple Books will not download. I get a message: “Cannot Open it is formatted incorrectly or is not a format that Apple Books can open.“ The problem is on my iPad. I was able to download it on my iPhone.
iPad
Hi, this has been resolved. Below the picture of the book cover are three dots. Clicked on those and I was given the option to remove the download. Once removed I redownloaded and it worked this time.
thanks
Hello,
What is your iPad’s exact model number and what version of the system software is it running?
Settings > General > About
H,
model number is MW742LL/A
7th generation
software is latest update: 13.5.1
thanks
Book I just purchased on Apple Books will not download.
