Book I just purchased onApple Books will not download. I get a message: “Cannot Open it is formatted incorrectly or is not a format that Apple Books can open.“ The problem is on my iPad. I was able to download it on my iPhone.
iPad
Hi, this has been resolved. Below the picture of the book cover are three dots. Clicked on those and I was given the option to remove the download. Once removed I redownloaded and it worked this time.
thanks
Hello,
What is your iPad’s exact model number and what version of the system software is it running?
Settings > General > About
H,
model number is MW742LL/A
7th generation
software is latest update: 13.5.1
thanks
Book I just purchased on Apple Books will not download.
