lost admin name

my friend gave me a macbook, i have changed the administrator name and password.

however the user name slot is blank after i restart the computer. Now i cannot change or install anything.

I have tried new and old name, it doesn't work. what i can do?

Posted on Jun 8, 2020 10:07 PM

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Posted on Jun 9, 2020 7:03 PM

Here is what your friend should have done before giving you the laptop:

https://support.apple.com/en-us/HT201065


You should at least perform the step to perform a clean reinstall of macOS by first erasing the drive before reinstalling macOS.

https://support.apple.com/en-us/HT208496

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lost admin name

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