one person not receiving my texts

My son is not receiving text messages from me - I can receive his but he does not get mine. However, on my phone the messages I try to send him are blue and say they were delivered.

iPhone 8 Plus, iOS 13

Posted on Jun 9, 2020 9:31 AM

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Posted on Jun 11, 2020 1:01 PM

Might you and your son be using the same Apple ID? If so, stop doing that immediately.


Here are things to do if you were using the same Apple ID:

4 replies
Question marked as Top-ranking reply

Jun 11, 2020 1:01 PM in response to jpierini69

Might you and your son be using the same Apple ID? If so, stop doing that immediately.


Here are things to do if you were using the same Apple ID:

Jun 11, 2020 12:57 PM in response to jpierini69

Hi jpierini69,


Thanks for giving that a try.


Your son's iPhone might be in an area that doesn't have a good signal for data to reach through iMessage. Make sure he's in an area with internet connection, either Wi-Fi or cellular data.


I recommend your son turn iMessage off, restart his iPhone, then turn it back on. He can do that in Settings > Messages.


He'll want to check where he's able to receive and reply from on his iPhone as well. He can find that in Settings > Messages > Send & Receive.


If your son is still having issues receiving messages, have him contact Apple Support:

Contact - Official Apple Support


Thanks for using the Apple Support Communities.

Jun 11, 2020 10:47 AM in response to jpierini69

Hi jpierini69,


It sounds like you are having trouble sending messages and I want to help.


Did your son recently stop using an iPhone?


He may need to deregister his phone number from iMessage if that's the case. Otherwise devices will continue to message him through iMessage when they should not.


Tell him to follow these steps:

Deregister and Turn Off iMessage - Apple Support


Thanks for using the Apple Support Communities.

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one person not receiving my texts

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