BenQ PD2500Q Monitor (2560x1440p) not working with Macbook Air 5.2 13'' mid 2012 - SOLVED

Hi all,


I've just bought a BenQ PD2500Q Monitor. I tried connecting it with the provided mini DisplayPort cable, but there was no image on the monitor, just a message saying "Not signal detected". HDMI worked but only at 1080p.


I tried a lot of things and searched the Internet for a solution. There are some suggestions but the one that worked for me was to reset the SMC (as stated in this article https://support.apple.com/en-ca/HT201295), same article suggest also to reset NVRAM (https://support.apple.com/en-ca/HT204063) but that was not needed in my case.


After reseting the SMC, the monitor came to life. Resolution was wrong but was just a matter of changing it in the properties, afterwards its working flawlesly (fingers crossed).


I just wanted to share my findings, hope that help!


Best,


Marcos.

Posted on Jun 9, 2020 2:18 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BenQ PD2500Q Monitor (2560x1440p) not working with Macbook Air 5.2 13'' mid 2012 - SOLVED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.