Battery usage says low signal, audio
My iPhone XR mic cuts out when on a call
iPhone XR, iOS 13
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User profile for user:
sterling r
User level:
Community Specialist
Hi Norma3110,
Thanks for using Apple Support Communities. It sounds like you’re having trouble while on calls. I’m happy to provide some information.
You mentioned that your battery usage says low signal. According to the article below, “No Cell Coverage and Low Signal means that your device is searching for a signal or being used with a low signal.”
About the battery usage on your iPhone, iPad, and iPod touch - Apple Support
What this would indicate is that you’re not getting sufficient cell service. You may need to reach out to your wireless carrier for assistance troubleshooting that.
In the meantime, I suggest trying the steps below. While the title may not seem to pertain to your issue, these are good steps to try:
If you can't make or receive calls on your iPhone - Apple Support
Take care.