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brie129 Author

Level 1

7 points

iMessage splits one contact into two message threads

I have an iPhone XR that I haven’t had any issues with. Today, it died so I plugged it in. Once it was recharged, I got two messages from a contact. I haven’t had this issue before, and both messages were sent from the same device (his iPhone 11.) However, my phone somehow split the conversation into two threads: one with his messages and all of our old messages that I could not send anything to him in, and another which didn’t contain our old messages and I could send texts to him, but all of the received messages would go to the other thread. I have no clue what happened or how to fix this, it’s super annoying to have to exit one thread with his message so I can then reply. Can anyone help me with this?

iPhone XR, iOS 13

Posted on Jun 10, 2020 12:44 PM

Top-ranking reply

apfelkopf

Level 5

7,260 points

Posted on Jun 10, 2020 12:54 PM

I had this issue before where I had a contact saved in my contacts twice, once with their phone number and once with their email only. I was able to send messages to either contact but it would show up as a different thread because they were two separate contacts. Hope this makes sense. Check your contact list for duplicate entries.

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iMessage splits one contact into two message threads

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