Please help me recover my data on my iphone XR
Hello!
This is related to my iPhone XR 128GB
I have not backed my iPhone XR with itunes since I purchased
I have not subscribed for icloud backup
I have not done software update on my phone (not sure which exact version of OS it was running)
My iPhone gave me a message "Storage is full"
So deleted unwanted apps and videos and made a space of around 2GB
But the iPhone started slowing down. So went into general and shut down the phone
Next thing when I tried to start the phone, it gave me 'Hello' screen and a message 'connect to itunes'
So tried connecting to my itunes in mac (went into a different issue of icloud password prompt loop). But meanwhile the photos app opened up and it showed all my photos up to date. Still did not import them.
So downloaded the latest version of itunes on my windows surface pro. Tried connecting my phone with itunes and clicked on update. but it failed to update due to 4010 (later came to know it was due to windows firewalls) So disabled the firewalls and tried to update, it again said update failed and you may need to restore.
What I understood was the phone is trying to update to iOS 13.5.1 but there is not enough storage on the phone.
Right now the phone is in recovery mode. (Gives the prompt of connect to itunes with the path to restore on top)
Please suggest me if we can stop the update to get access to the pictures / videos on the iphone.
What are my chances of having the data in there. Whom should I contact right now.
Thank you for your patience
iPhone XR, iOS 12