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Please help me access my yahoo mail, it will not load in Safari.
I can access other sites, even the basic Yahoo page, but not mail.
I can access it through Google chrome, but not Safari.
My computer is updated and I have cleared my history and cookies.
MacBook Pro 15″, macOS 10.12
Hi please_help_me_kind_people,
If it is still not working on this one page, try booting into safe mode on the Mac and see if the issue persists. You can also test with another user account to see if the issue persists in there.
"If the issue continues in safe mode
If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.
If the issue doesn't continue in safe mode
If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.
If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.
If updating your software doesn't help, try any of these solutions:
If you still need help, please contact Apple Support."
How to use safe mode on your Mac
Set up users, guests, and groups on Mac
Cheers.
Hello please_help_me_kind_people,
After reviewing your post, it sounds like you are not able to load the Yahoo mail page. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.
If you can’t open a website in Safari on Mac
If Safari doesn't load a page or webpage items are missing
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Hey please_help_me_kind_people,
Thanks for the update. Since it seems isolated to one Yahoo webpage, this Yahoo article may be able to help.
Yahoo webpages and images load slowly or don't respond | Yahoo Help - SLN3699
Have a good one.
I started by going to the Yahoo help page.
I even spoke with a yahoo rep by phone as they tried to screen share and help (had to start a monthly payment to get help).
They could not fix the problem and said it was a problem with Apple and Safari.
I can open yahoo mail in google chrome, but that is a work account, I need to access it through Safari.
There was a time when it was having trouble on the Chrome page too, it said "s.yimg.com, in" and then listed the number in my email and my email address.
Also, above the "s.yimg.com, in" and then listed the number in my email and my email address, it said
"Page Unresponsive
You can wait for it to become responsive or exit the page."
It usually went right back to working, but happened several times on 6/12.
Thank you for your help, but it still won't load yahoo mail.
My yahoo, but not yahoo mail will load. I can access my yahoo mail in google chrome, but not safari. Have cleared history and cookies. Computer is up to date.
