LTE and IPhone 11 Pro losing connection

When I upgraded to 13.5 my LTE began cutting off. I have to switch off my cellular data and sometimes my Airplane mode to restore. It seems to happen most when I am at home with my WiFi calling on and when I leave home (and my WiFi) the LTE is off. Please fix!

iPhone 11 Pro

Posted on Jun 11, 2020 11:40 AM

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3 replies

Jun 15, 2020 9:05 AM in response to walker264

Hello walker264,


Thanks for using the Apple Support Communities! I understand you are having an issue with the LTE service on your iPhone. I'm happy to help you find some information.


"Carrier settings updates let your carrier provider update carrier network and related settings to improve cellular network connectivity and performance. Carrier settings updates can also add support for features like VoLTE or Wi-Fi Calling."


Update your carrier settings on your iPhone or iPad


If you are still having an issue after reviewing the above link, please let me know.


Have a great day!

Jun 15, 2020 3:45 PM in response to rose_10

I am on 13.5.1 and keep trying to make a call over wifi. I have no cell coverage here so I am on airplane mode. Every time I try, I receive an error: No Network Connection: connect to wifi network or disable airplane mode to place a call.


Well, I am connected to wifi as I am able to navigate the web and I have been using this phone over wifi for months on this same network.


I checked in the Cellular settings and Wifi calling is set to on. I really need this to work ASAP - can you please help! It worked up until this afternoon.


thanks!



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LTE and IPhone 11 Pro losing connection

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