Unwanted App has Account Access to Apple music activity and media library

"App is signed in to your Apple Music account and can access your music activity and media library"


In trying to sync playlists I have ended up with this broken app stuck in my account access.


Every time I sign out of this app and hit done it just reappears again. I have tried logging in and out of iTunes, I can't seem to find anywhere to remove the permissions TuneMyMusic seems to now permanently have. I have checked their website and my apple account.


The app was buggy and I don't trust it with my account so I'd like it gone really.

MacBook

Posted on Jun 11, 2020 2:43 PM

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4 replies

Jun 15, 2020 2:27 PM in response to no_username_no

Hi no_username_no,


Thanks for getting back to me. This is a strange issue for sure. Since it doesn't show access anywhere but in iTunes on your Mac I'm wondering if resetting the iTunes cache will help. Try resetting the cache in Advanced preferences next. This article can help guide you to performing the reset. Change Advanced preferences in iTunes on Mac. After resetting the cache quit iTunes and restart your computer. Then test it again.


If it's still happening try logging into a different user account on your Mac and test it there. If you don't have another user you can create one for testing purposes. Set up users, guests, and groups on Mac


I hope that helps!


Cheers!


Jun 15, 2020 11:42 AM in response to no_username_no

Hi no_username_no,


Thanks for posting on Apple Support Communities. From what I gather you were using a third party app called TuneMyMusic and now you want to disable it from accessing your Music library. I see that you've already tried disabling the access but nothing changes. Have you tried removing the TuneMyMusic app from your computer? How to delete apps on your Mac.


Once you remove the app I suggest quitting all open applications and restart the computer.


Hope this helps!


Cheers!

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Unwanted App has Account Access to Apple music activity and media library

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