Apple TV 4K, Sonos Arc and Dolby Atmos

Same here. Cmon Sonos send out an update that is for the equip and not just the app

12.0.3 did update the Sonos firmware in the speakers but seems to not include fixes for this issue. Release notes have not yet been published.

Either way it’s still not working and how long has it been since the arc was real eased.... seriously it’s a joke

@batsabode

Im using my Apple set, not the app. I haven’t setup the app yet - it’s coming from the ATV 4K console.

Yes, you are 100% correct i also ordered the device.

Can’t get it to work using aTv via lg nano9 pass through on EARC to Sonos arc

Congrats - bet that’s a good feeling.

Insane how complex this stuff ends up being.

I have been so frustrated for months since o got the Sonos arc thanks again to everyone who added to this discussion

Hmm good luck I generally use Sonos choices to lay music

On TvOS 14, the issue still persists :-(

Issue still persists after updated LG GX 65" TV firmware to 03.11.10

JoarNord, it is essential in this community to post something that is true, and tried and tested. What you posted above is actually nonsense. I'd explains my setup.

1. Apple TV 4k --> Over high rest HDMI 4 K (48Gbps, HDMI 2.1 certified) cable connected to LF OLED C9, that supports Dolby Atmos, HDR10, Dolby Digital and also Dolby Digital. So from Apple TV to HDMI port 3 on this $1500+ new 2019 model TV.
2. TV has eARC enabled.
3. Sonos ARC (also on a 48Gbps, HDMI 2.1 certified) cable connected to the eARC port (HDMI port 2 of my TV).
4. On the TV, eARC is enabled, and sound passthrough is enabled.
5. On the Sonos ARC, audio compression is set to Auto (via the App).

The center channel is gone when you play Netflix in Dobly Atmos, or even Apple TV purchased / rented movies.

Only when the audio is changed from pass-through to auto on the TV ( step 4) above, you hear the audio, but Dolby Atmos logo is not displayed on the Sonos App. So it means it's down-ressing it to Dolby Digital.

Keeping the same settings on and playing the same movie from XBOX, I get tip quality Dolby Atmos, Dolby Digital and HDR no problem and even the Sonos App display the Dolby Atmos logo in the app.

My conclusion - Apple TV is buggy, a piece of plastic Cr**p , untested and falsely advertised. I spent over $1000 and hours fidgeting around to come to this conclusion. And no people, stop blaming a HDMI cable, since as I mentioned, on even a $30 cable, XBOX has no issues sending Dolby Atmos / Dobly digital signals

@batsabode

Installed a new LG GX today and hooked up my Sonos arc and Apple TV 4K. I used all HDMI cords with 48gbps (not sure if it matters) that I got them from monoprice for around $20each.

After a few prompts on the ATV 4K prompting Dolby Vision, started up as normal. Streames Planet Earth, and the Dolby Atmos WORKS! Screenshot attached.

pghatak,

I'm on a similar thread on the Sonos Community page. One of the contributors is getting Dolby Atmos through his Sonos ARC, streaming content from an Apple TV 4K with a LG E9 TV. He has screenshots and very thorough explanations for everything.

I can't comment personally that it works - but this contributor seems highly credible. I'm getting a new LG GX later this week, so I've been scouring the internet to understand if I would be able to get atmos with the above setup, and his post convinced me it was possible. I can comment if my setup works once I install the TV in a few days.

https://en.community.sonos.com/home-theater-228993/lpcm-eta-for-arc-6842558?postid=16455437#post16455437

Contributor: ewolkoff

It still surprising to me how readers here keep blaming all other equipment when I clearly explained the same setup with exact configuration works fine with any other input source. XBox, or even a $70 Blue ray player from KMart. The problem here is the  TV