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Level 1

4 points

I don’t know the owner of the phone so how will i set up my phone

I was given a new phone but i don’t know the old user and it’s locked how can i unlock it

Posted on Jun 12, 2020 8:13 AM

Top-ranking reply

Level 5

5,731 points

Posted on Jun 12, 2020 8:15 AM

If a device is locked with Activation Lock, you can't use the device unless the previous owner unlocks the device.

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