Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
i received a new iPhone10 to replace my old iPhone8- this is a work phone. I need to turn in my old phone, but want to reset it to factory settings before i do so. My phone is asking me to put in my AppleID password, but says it failed after i put it in.
How do i reset phone to factory settings when this is happening?
iPhone 8, iOS 13
It is to prevent someone picking up a lost or stolen phone and doing what you are trying to do
You must have the apple ID that this phone was activated with, and the current password
If you forgot it...
It is to prevent someone picking up a lost or stolen phone and doing what you are trying to do
You must have the apple ID that this phone was activated with, and the current password
If you forgot it...
reset to factory settings
