Cannot login to Appl TV App with my ID details - could this be to do with 2 Factor Authorisation that I have
Does anyone know if having 2-Factor Authorisation with my Apple ID, stops the Apple TV App from allowing me to Login?
Thanks, :)
Does anyone know if having 2-Factor Authorisation with my Apple ID, stops the Apple TV App from allowing me to Login?
Thanks, :)
If you have two-factor authentication for your Apple ID, and an Apple TV (2nd or 3rd generation), then you may need to sign in using an adjusted procedure: Type your password followed by the six-digit verification code directly into the password field.
There is also a time limit before the code expires, so it is best to first enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password, and then submit.
If you have two-factor authentication for your Apple ID, and an Apple TV (2nd or 3rd generation), then you may need to sign in using an adjusted procedure: Type your password followed by the six-digit verification code directly into the password field.
There is also a time limit before the code expires, so it is best to first enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password, and then submit.
OP should acknowledge her model device that has this Apple TV app, which doesn’t have to be an Apple TV box.
The Apple TV app is available on the Apple TV (3rd generation) with software version 7.3 or later.
Hello everyone,
Thank you for supplying some answers.
I have the Apple App on my Amazon TV Fire Stick. I confirmed online that I could use Apple TV on this.
The Apple App downloads ok & it allows for me to enter my email & ID but it just states that the password is wrong.
If I login in to my iPad or online to my Apple Account, it does ask for the 2-factor Authorisation, as well as the email & password. Hence my original question.
I will try the suggestion of entering my passcode as well.
Will come back asap if it doesn't work. :)
Hello again,
Well, this time when I entered the Login details & the passcode it didn't work, when I put them both together. S I thought I would just try the ID details on there own one more time. This time, however, it brought up the option to enter a passcode, which it sent to my iPad. I used that and I got logged in OK.
So thank you for the suggestion, it worked.
But I have another query, which is quite concerning.
When I opened my iPad just now to get the 2-factor authorisation code for the TV App, (which I had closed down by using the top switch a day ago), it told me to swipe up from the bottom & everything opened without needing to login. This is very worrying. Why didn't it ask for my login details? Then after it had closed itself after 2 minutes, when I next swiped up from the bottom, it asked for my login details. How could this happen?
Does anyone have any ideas why sometimes it asks for ID & other times it doesn't? Does it mean this iPad (brand new 4th Generation) is faulty? I've tried to replicate this again but every time I do it & swipe, it brings up the keypad. Yet the first time I opened it after 1 day, when I swiped up all the icons became visible & I could use them.
Thanks.
p.s. I've just done the same thing again. It was off for longer than the 2 minutes it's set to for locking it, and when I clicked he top button, the padlock automatically opened and i could access everything.
Has anyone else come across this issue?
I'm not aware of a login on the TV app on the Apple TV as such. Have you logged into your Apple ID on the Apple TV account settings?
Without checking I thought the TV app started with the HD model.
Cannot login to Appl TV App with my ID details - could this be to do with 2 Factor Authorisation that I have