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Air pods won’t connect to phone

When I put my air pods in only one side connects. Then when I put that same pod in the charging case the other one then starts to play. On all my other devices both of them work at the same time except on my iPhone X. I’ve shut down my phone, updated it, reseted my air pods and nothing works. How can I solve this problem?

iPhone X, iOS 13

Posted on Jun 12, 2020 4:38 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2020 8:43 PM

Hello,


You will need to call Apple for diagnosis.


Contact AppleCare

1 reply

Air pods won’t connect to phone

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