Air pods won’t connect to phone

When I put my air pods in only one side connects. Then when I put that same pod in the charging case the other one then starts to play. On all my other devices both of them work at the same time except on my iPhone X. I’ve shut down my phone, updated it, reseted my air pods and nothing works. How can I solve this problem?

iPhone X, iOS 13

Posted on Jun 12, 2020 4:38 PM

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1 reply

QuickPost

Level 10

103,455 points

Jun 12, 2020 8:43 PM in response to davita289

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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Air pods won’t connect to phone

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