Zoom worked fine on both my laptop & desktop before I moved.
Now in my new place, I cannot run a meeting with audio and video at the same time. The video freezes.
Internet speed up and down is fine, actually a bit faster than before. I've removed & re-installed, restarted, downloaded the latest version.
Also happens on Google Meet.
Please HELP! thanks for any tips.
Hello aefulcher1,
Welcome to Apple Support Communities. As I understand, since you've moved, you're not able to participate in video conferences on your MacBook since you've moved. I'm here to help, so let's take a look!
You've already performed a fair amount of troubleshooting to this point, so we'll look at some more involved information and troubleshooting.
With Wi-Fi issue there can be many variables that can factor to the equation, especially from one location to the next. Here is an article I would recommend on steps to isolate the issue:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Also, you may consider testing in a new user account to help further isolate the issue:
How to test an issue in another user account on your Mac
Hopefully this helps!
Cheers!
Hello aefulcher1,
Welcome to Apple Support Communities. As I understand, since you've moved, you're not able to participate in video conferences on your MacBook since you've moved. I'm here to help, so let's take a look!
You've already performed a fair amount of troubleshooting to this point, so we'll look at some more involved information and troubleshooting.
With Wi-Fi issue there can be many variables that can factor to the equation, especially from one location to the next. Here is an article I would recommend on steps to isolate the issue:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Also, you may consider testing in a new user account to help further isolate the issue:
How to test an issue in another user account on your Mac
Hopefully this helps!
Cheers!
MacBook Freezing on Video Conferences (all of a sudden)
